# Frequently Asked Questions

> Comprehensive answers to common questions about medical transport services, including costs, booking process, medical care, and special accommodations.

This detailed FAQ page addresses all major concerns families have about medical transport, organized into six key categories for easy navigation. It covers cost and insurance questions including pricing, payment options, and reimbursement documentation. The booking process section explains timing, required information, and what happens after booking. Medical care questions detail available equipment, staff qualifications, medication handling, and emergency procedures. Additional sections cover transport amenities, family travel options, updates during transport, and special accommodations for bariatric patients, service animals, and unique requirements.

## Key Sections

- [Costs & Insurance Questions](../faqs#costs): Pricing information, insurance coverage, payment options, and reimbursement documentation
- [Booking Process Questions](../faqs#booking): Advance booking timing, required information, facility coordination, and post-booking procedures
- [Medical Care Questions](../faqs#medical): Available equipment, medical staff qualifications, medication management, and emergency protocols
- [During Transport Questions](../faqs#during-transport): Transport duration, vehicle amenities, meals, and overnight accommodation
- [Family Information Questions](../faqs#family): Family member travel options, communication updates, and family support services
- [Special Needs Questions](../faqs#special): Patient eligibility, air vs ground transport decisions, bariatric accommodations, service animals, and dietary requirements

## Related Resources

- [Transport Guide](../transport-guide): Step-by-step process from booking to arrival
- [Patient Resources](../patient-resources): Preparation guides and practical tips
- [Family Support](../family-support): Resources for family members coordinating care
- [Bariatric Transport](../bariatric-transport): Specialized information for bariatric patients